I am very pleased with the service provided by Mr. Wade. I am a 77 year old senior living alone, and I felt very safe when Mr. Wade stopped by for the service call to my home.
Ann B. of Gastonia, NC
Tuesday, November 24th
Everyone at GSM is always great. I don't know how it could be improved. We are always pleased.
Joe P. of Gastonia, NC
Wednesday, December 9th
"Was really pleased with the emergency service that I was provided. Matthew showd up in about 45 minutes after I made the call. He was exceptionally professional & repaired my heat pump quickly! It only turned out to be a bad wire, but he took the time to completely evaluate the heat pump. Even gave me some advice on heat pums & didn't mind showing me what he was doing when I tagged along because I wanted to learn! I signed up for the service contract as well! Very pleased. Thanks!!
Tim I. of Gastonia, NC
Tuesday, January 26th
"Always a human on the phone which is awesome. Your techs are helpful, knowledgeable, and personalble. Hard workers and one of your company's best assets! GSM rocks!"
Karen R. of Gastonia, NC
Tuesday, January 26th
"I have your yearly maintenance. The guys who come out are very helpful, informative, and polite. I have always been impressed by their efforts."
Shirley T. of Gastonia, NC
Tuesday, January 26th
After making a couple visits. I asked that we get a new thermostat. When the service manager came out he put one up and didn't charge for the visit.
Betty L. of Gastonia, NC
Tuesday, February 28th
I have to say, GSM does stand by their work to make sure the customer is happy and satisfied with their work. I also appreciate the hands on approach from Jim S. and the owner Steven Long when I had some issues. This is a great company. I'm glad I chose it!
Diane H. of Gastonia, NC
Tuesday, February 28th
My father-in-law used your company back in the 1930's and always spoke very well of the gentleman who ran the company at that time who made a metal top for his Ford Model A. He was so in awe of the man for being able to figure it all out.
I have had your maintenance program for about 10 years and Jim C. was the first one to come and change filters, etc. Then Jason and several others over the years.
The latest experience Kelly worked with me on deciding it was time for a new heating and air system. It was installed by Danny and Jacob. All of them were able to answer my questions and make me feel good about which system I chose. I have referred you to several people ove the years and will continue to do so.
Your ladies in the office are very, very kind and friendly - in fact I have never had anything but excellent service from anyone I have come in contact with at GSM.
Thank you for being so dependable!
Bobbie L. of Gastonia, NC
Wednesday, March 1st
Brandon worked until 9:30 pm one evening when we were having trouble with our AC. He was courteous and eager to please. It was clear he enjoys working for GSM and his attitude reflects that.
Anna K. of Gastonia, NC
Tuesday, June 13th
There are no improvements necessary. I've been with your company several years. The technicians are so pleasant and informative.
Jessica T. of Gastonia, NC
Tuesday, June 13th
Was a very good experience
Henry B. of Gastonia, NC
Monday, November 6th
This was our 3rd project at my home. I would not consider another company. GSM is the best! Thank you GSM for another successful project. I am already seeing less energy use and much improved evenness in my household climate. Your folks are amazing in professionalism, courteousness and state of the art knowledge of technical equipment. Thanks so much! Jim and Wayne are the best!
Ellen B. of Lowell, NC
Wednesday, April 15th
This was our 3rd project at my home. I would not consider another company. GSM is the best! Thank you, GSM for another successful project. I am already seeing less energy use and much improved evenness in my household climate. Your folks are amazing in professionalism, courteousness, and state of the art knowledge of technical equipment. Thanks so much!
Ellen B. of Lowell, NC
Thursday, August 6th
"Zach was a very respectful gentleman - "yes maam, yes maam", put his shoe covers on & off each time he went in or out of my house. I was very pleased with his clean up he did when he was finished. PS. You can't get any better than that. Much happier now that I have someone I can depend on!! Cleaner too!"
Betty B. of Lowell, NC
Tuesday, January 26th
"I can "Feel" the results after my crawl space enclosure. It gives my home more protection and is more energy efficient. I also see the results in my power bill charge each month. Thank you!"