Testimonials for GSM Services

Our experiene was perfect. The careful and accomidating techs are an attribute to the company. 

We always expect good work from GSM. They never let us down. We are very satisfied!

Hands down, the BEST A/C service provider I have ever used.  Couldn't recommend them enough!

This was by far the most impressive and professional company I have ever worked with.  They were prompt and efficient and truly made me feel like a valued customer.  Can't Recommend them enough!

We were very happy with the installation and service, even when I had to call and ask if they could come glue the bottom. THey came right back and addressed the issue to my satisfaction. Thank you again for your wonderful service and knowledge of product.

Nicky M, Heather H, Bailey J and Sarah P - I have talked with all these women.  They are my first contact with no matter what I need and they all are extremely courteous, helpful, efficient.  Your service people may be the face of the company but these ladies are the voice.  They are a customers first contact and they are excellent.  You take great care of us. We have a call center at my office - I'll say they were 1/2 as good as your group.  These are outstanding ladies and a wonderful asset to your company.  They are the people who keep you going. Thank you for the oppurtunity to show my appreciation not only for my serviceman, Mike, but for these ladies too. 10 stars for you all.

We are so happy that we found you guys.  We are happy and comfortable with our new system.  We also like that you guys really care about your customers.  Thank you!

The men who installed the air conditioner and furnace were very neat and professional.  Your office was helpful throughout the process and answered my many questions and requests.  Wayne knows his stuff and was able to get the AC installed quickly!

Excellent staff, very polite and thorough in everything they did.  An excellent job overall!

I can't say enough about how professional and thorough the service Wayne and his crew performed.  They were timely, considerate and all about customer service.  I can't wait to get my next bill but we already notice our home being more comfortable and the system running less!

I will refer your company, in fact I already have to several people and noticed your service was used by a neighbor across the street from my home. I would really like to thank your company for doing such a fine job. You worked so very hard and steady making sure that all work was done and cleaned up, just so very professionally well done! Thanks so much!

GSM has installed new systems in our home and rental property. Their performance has always been very professional and accommodating. Jason is very knowledgeable and polite.

Dear Sir/Madam, I wish to write you with an offer of thanks and praise for your service team who recently helped my mother and I resolve an issue with our house crawl space. We are currently attempting to sell our house and are planning to relocate to a retirement community so mom can more easily get about (she suffers from arthritis and cannot easily climb stairs). We lost our last offer to purchase due to what a house inspector claimed was "excessive structural damage" due to water and other issues possibly related to the house's air conditioning system. I failed to accept such a preposterous and untrue statement. However in order to satisfy my real estate agent's requests, I visited your office and spoke with Shawn Messer, your residential sales team leader. He graciously listened to my case and brought in a team of technicians to my house the following day. They went under the house and inspected every pertinent detail. The end result was that the house inspector was indeed wrong in his assessment. GSM provided an official letter of their own findings along with 16 photos to back up their observations. Even though we have not been able to sell our home just yet, we now have sufficient proof that I have provided to my agent as well as MLS to cover any concerns regarding our house's crawl space. I want to thank not only Shawn but Wayne King and others who were involved in assisting us. GSM went well above and beyond the call of duty to help us on short notice. Mom and I appreciate the professionalism and courtesy provided to us in this matter. Kind Regards

Communication by phone & E-Mail was very timely.  Mr. Wayne King is good at explaning what needs to be done to correct my problems.  Very informative as to what will be done to fix my housing problems. In 2+ hours, my hoome became livable again.  2+ hours it took to get the job done.

We were very impressed with Jim.   The time he took to answer questions, he did a thorough job inspecting the home.  We had no doubts after he came out.