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Our customer calle din after noticing a leak around the toilet in his home. Chris was able to come out same day and diagnose the issue. After Chris presented his findings to the customer and providing the repair options, Chris was able to get to work with repair. Chris wa sable to stop the leak and have the toilet return to normal operations.
Customer called in afternoticing the toilet leaking in the morning. After a quick 3 minutes phone call into Pipeworks. We verified the customer and got them on the schedule for same day service. After our plumber Mario showed up and diagnosed the issue , he was able to provide options to the customer right away. Mario was able to take care of the issue right away , and the customer had no more leak issue . Another satisfied customer.
Customer called about issue with a leaking water heater. They called in early in the morning and were on the scheduled later on that afternoon . After our plumber Mario arrived to home , he was able to diagnose why the water heater was leaking. The company who installed in before did not add certain components needs to help the water heater. Mario was able to add these with parts he already carried on the truck. Customer was satisfied and more importantly no more leaking water heater.
Customer called in after hours with a heating emergency after realizing their furnace was no longer blowing out . Our technician was able to get out within an hour. After diagnosing the issue, he found multiple issues with the furnace. Customer was presented with all of the options inclusind possibly replacing. Rather than having to spend more money into their 13 plus year old furnace, the customer knew the best option was to replace to a new efficient furnace. We had the furnace ordered first thing in the morning and replaced that day.
Customer called after noticing some fixtures and their water heater have dripping everyonce in a while. Our plumber, Mario came out to diagnose the issue and found the customer's old pressure reducing valve was no longer working properly. Mario was able to install a new pressure reducing valve right away and the whole house pressure was reduced back to normal operating conditions.