Testimonials for Halco

Great job! Friendly, punctual, neat - couldn't have asked for anything better.

Your tech rep was very efficient, knowledgeable, courteous. He represented your company week.

The air feels cool, so clean & clear. All because Doug from HALCO was here!

Bob made sure everything was in the same place as when he started the job.

Just commenting on the annual service I received today. Great as always, Thank you, the tech was very nice and friendly, I have and will continue to recommend you. You have been very nice through some very had times that we had with this coleman furnace. Things were always breaking but you would be here promptly with as smile any time of the day or night 24/7. You have a life long customer. Thank you again so much.

Dear Hal, I would like to express our appreciation to yourself as company owner for providing a very professional and courteous service to our family today.  Your employee Kevin P. provided  my husband and myself today a great opportunity to explore savings potential during a home energy audit performed by Halco.  Kevin was able to take a jumble information on our heating/ housing design and assemble some very keen answers to our questions, while indicating that a professional team at Halco will take the data he collected and respond in writing with a comprehensive energy audit recommendation report. We were impressed with the HALCO company story, brochures and Kevin.  Lois setting up the appointment and confirming was great too. Keep up the good work Kevin.  We appreciate you coming down the fire lane in Niles to our home to – you were right on time !!! Thanks again.

Kevin was great...an excellent representative for your company

Very good customer service. He actually wrote the receipt so we could read everything he did.

It was the 1st time a plumber showed up on time (exactly) fantastic!! Luke was very thorough, polite and efficient - a pleasure.

Thrilled to have such a helpful and nice person to help me!!

Very pleased with your techs - They do a great job and your service is outstanding - Thanks.

Hi, I want to let you know about an energy efficiency move I made this winter. Helps the energy situation and saves me a ton of money. I went to the Parade of Homes show in Syracuse last summer because Carol made me. At the entrance I met Hal Smith of Halco, a heating and plumbing company based in Phelps, NY. In return for agreeing to let his company do an energy audit for my house, he paid for my $10 entrance ticket. Pretty sweet! A month or so ago, Hal came with an assistant and did the energy audit. It a cost couple hundred bucks and was paid for by New York State, with your tax dollars. Thank you very much. Here is how it worked. They put a big fan in my front door opening, sealed the edges, and started blowing air out of the house. Then they went around with an infrared video camera that clearly showed the areas in the house where cold air was entering, in response to the fan. This thing simulated a 15 mph wind hitting the house. Then they looked at my furnace, which operated at 75% efficiency and my water heater, at 50%. They went through the whole house, noting old collapsed insulation, and cold, uninsulated spots. All these figures were plugged into a computer program mandated by NYS, not the heating company. The bottom line came out that NYS recommended a new, 95% efficient furnace, which included an on-demand hot water system. This would mean that I would no longer pay to keep 40 gallons of water hot, 24/7. I should also have the cold air leaks abated with sprayed in foam insulation. The savings were projected at over $900 per year, again, not by Halco, but by NYS. It gets better. If you decide to do the work the state suggests, the state will rebate you 10% of the costs. For the balance, they also will guarantee you a fixed, low interest loan (3.something%) that is not tied to your mortgage. I thought about it a lot, and ask several people for their opinions. In the end I decided to follow through on it. For my situation, it comes out this way. The cost for the plan was around $11,000. The rebate put it at $9,900. The low interest loan for a 10 year period, came out to $105 per month. But the projected energy savings were $70 per month. So the cost to me would be $35 a month over a 10 year period. I decided I could afford it. In my opinion, in era, where everyone is concerned about energy use, it also is a very potent capital improvement to this house, which I feel will be a cost effective move, should we decide to sell the place in the future. One final thing: Halco is the most prominent company in the New York State in administering this program. Also, the state mandated funds are running low and will be used up in the near future. The Halco crews descended on my house and with a minimum of intrusion and a maximum of professionalism; they accomplished this work in a way that draws my admiration. They are excellent in what they do and are extremely well trained. By the way, I am very psyched about this, as you can tell, but I am in no way connected with Halco. I just want to pass on info about this program that the state has put in place in an effort to improve our energy use. In my opinion I made the right choice.

Thank you Hal. The integrity with which you lead your company is surely responsible for your success and for the reliability of your employees. Matt Crandall is the most recent one who has been a representative of that integrity. Rest assured that Carol and I will continue to recommend Halco whenever possible. If ever you need a testimonial, please don't hesitate to ask.

Will say this about my visit - the two men were very professional, told me what needed to be done and took care of any problems they saw.  Thank you. 

Matt is very personable and knowledgeable and an efficient worker.