Testimonials for Halco

Service was great. Fast & knowledgeable. Answered all questions. People on phone also helpful. Thank you.

Thom was very polite, professional, and very knowledgeable. We have already told others how pleased we have been with your service. Your office staff is great as well.

Halco's teamwork (dispatch - diagnosis - update - unit replacement) was rapid, convenient, high quality and very comfortable for us.

Outstanding evaluation, cooperation, and recommendation - also see 9/19. More over, Halco teamwork is essential to our cust. satisfaction. 

Dave was wonderful. He was here when he said he would be completed the job efficiently, was neat and courteous. Superior.

Hello. We had our new furnace installed yesterday by Josh and two other young men. We wanted to say how happy we were with everything.  Our experience meeting with George for the estimate was a great indicator of your company’s value on professionalism and politeness. He was very knowledgeable and helpful. Frankly, finding an estimator who isn’t pushy, rude, and always after the upsell; who works with you to get you exactly what you want?!... It’s a novelty and a true pleasure. He put us at ease and has been consistently reachable, answering questions and concerns in a timely fashion. (Also a novelty when dealing with estimators). I’ve worked on a variety of crews from construction to wood-stove installation so I have a good idea of what can and does occur on a job site. From dealing with clients to working (more often than not) with nudniks in a crew. I’ve seen it all. Whoever is doing the hiring there has a gift. All three crew guys were outstanding! They worked cohesively as a team, there were no slackers. To be sure the job was done in time, they ate on the fly... like I said, I’ve worked crews, most dawdle and are done on the 8th hour. These young men stayed on, working diligently to be sure we had our furnace in. To boot, ALL three did a check pass of the site to be sure it was cleaned up and in order. UNHEARD OF! They were considerate, friendly, and kept me abreast of things (like gas being off). They were very cautious of our home and treated it with the utmost respect. Seldom do workers treat the clients home this well. These guys treated it like they were in their grandmothers house.  (My friends don’t close the doors that gently! Lol.) I would ask that this message be shared with the owner and with the crew, they all should know we are very thankful. Too often workers only hear when they screw up or if clients kvetch. These gentlemen, including George, went the extra mile and deserve recognition. I hope this note is remembered when making future considerations regarding all four gentlemen.   We will be singing your companies praises to all who will hear. I know we’ve already got two more fellow teachers to sign up with you.    Thank you again for everything. Simply outstanding! 

I’ve never had a service check from Halco in 15 years of association as thorough and complete as the one I had yesterday. I saw maintenance performed that no other tech ever did. The two men that were sent should be commended and I hope I’m fortunate enough to get this team again. If you’d like further commentary, please feel free to contact me.

Dear Halco Staff – Yesterday I was in dire need of assistance. My a/c unit in the MBR was leaking – all over. I know your schedule was packed yesterday, but somehow you were able to send help. Travis was polite and efficient. Thank you so very much! Yesterday was Monday. Two days prior, on Saturday, I had a service call to check on the boiler and a/c units. Everything was fine when the serviceman left. Mark was also polite and efficient. Thank you for all of your help.

Jacob is a lovely young man, very focused, diligent, thorough. I am VERY pleased with him and with Halco. Thank you very much.

Eric McConnell did an amazing job. He was very informative and helpful. We look forward to future service from your company and ask that Eric be part of that future work, thank you.

Dear Halco, Technicians Mike P. and Brad W. just completed a service call at my house. Wow! I found them to be polite, professional, and knowledgeable. Their customer service approach was “top shelf” in every measure. They were great ambassadors for Halco! BTW- I have found this to be true in all the Halco techs that I have encountered. Thank You!

Steve S, the technician who assisted me with my furnace issue, was very thorough and tactful,  pointing out to me that I had caused the problem of my furnace not responding to my thermometer settings by covering the perimeter of the programmable thermostat with masking tape while painting the surrounding wall.  He also suggested a visit by a Halco plumber to address issues I am having with inadequate hot water pressure in my bathroom sink and shower.  I'm expecting the plumber today.     I call Halco because they can be relied on to show up and give excellent, prompt service. 

Most thorough of any tech whose been here recently. Polite and remembered to call ahead. Excellent job!

Joel was great. He found the source of the water leaking on the floor by the furnace I noticed the prior year.

Eric is competent & professional. We requested him & will continue to in the future.