Testimonials for TC Hafford Basement Systems

Looking forward to a dry basement this winter and spring. The extra money will have been worth it to get the job done right the first time. When the job was nearly complete, Mike noticed a wet spot on the floor. After some checking, he moved the insulation at the top of the wall and found that the box sill was all wet. I had a leak in the roof that I was unaware of. Water was running down the inside of the wall. I fixed the roof, I'm glad Mike found it before more damage was done. Mike is a good man, you need to give him a raise. 

Everyone was professional from salesman to installers! Office staff called me when the crew was going to be late. The salesman was not pushy, but explained everything in detail - especially the battery back-up. All team members have great knowledge of Basement Systems products.

I'm very happy with the job and I love that they offer annual maintenance services! They come out once a year to make sure everything is still working properly and my basement will continue to stay dry!

Mike Pinard provided us with a friendly, thorough, and complete presentation prior to getting work done with TC Hafford: he and the office staff were well-educated, professional, and courteous. If I ever need a pump system in the future, TC Hafford will be my first call. 

Pete Folsom was very comfortable to work with, and the office staff were friendly and professional.

When I called TC Hafford Basement Systems for my free estimate, their office staff did a very good job helping set up the appointment. The salesperson did good explaining the process that would be used to get the job done. When the installation crew arrived, they were professional, helpful and clean. I chose TC Hafford for their professionalism and their guaranteed workmanship. I am very satisfied with the work they did in my basement!

You guys are the best, great job!

We loved Mark's presentation, it was very thorough and seemed like the perfect solution!  When the guys came to install it, they were very professional and worked very hard.  We are thrilled with our dry space!

The office staff and sales person were very professional and knowledgeable. We are very satisfied with the work done; the work crew was great, as well as knowledgeable. We hired TC Hafford because of their experience and specialization.

The office staff at TC Hafford was very good and helpful. The sales person was very thorough and answered any questions I had. The installation crew was polite and efficient. I am very satisfied with the job TC Hafford did for me! I will be sure to contact TC Hafford Basement Systems for any future basement needs!

When I called TC Hafford to get my free estimate, their office staff were both polite and professional. The salesman that arrived to do the inspection was honest and knowledgeable. When the installation crew arrived to get the job done, they were also polit and professional. I am very satisfied with the work they completed for me!

"Soon after the repair was completed, we had those soaking fall rains and we are very pleased to say that our basement remained dry throughout those soaking days.  In the past we would have been up most of the night with our shop-vac trying to keep the water at bay."

We had a lot of rain shortly after our installation which used to leave a large puddle in the cellar. After a day and a half of rain with standing water in the yard my cellar is dry!!

As long as the problem area continues to stay dry, it'll be the best $$ we ever spent!

We had water coming into our basement in three separate spots, each spot required a different solution. The technician was unsure about one of them, which was inside where our electric came into the house. He spoke with his supervisor, sent him photos, talked to another person, and made absolute sure that he was doing the best job he could. I appreciated how thorough he was and didnt just give up and say he couldn't do it. He was also great about explaining what he did in each spot and why. I felt well-educated on the process.