Testimonials for TC Hafford Basement Systems

The installation crew was great. They were punctual and courteous and answered all of my questions.

I had an annual service appointment with Bryan.  He was excellent, went above and beyond and took the time to really take care of the situation!

Mike was absolutely unbelievable. He was very knowledgeable, explained everything and solved the whole problem! Thank you so much for sending him to us!

After our next-door neighbor had work done by TC Hafford Basement Systems, we thought our basement could use some work as well and gave them a call. Their office staff did a very good job working with out schedule to set the date for our free estimate. The installation crew who showed up to get the work done was very pleasant and helpful. So far, the additions to our basement are working very well. Our neighbor was satisfied with the work TC Hafford did for them and so are we!

We have a very old house and TC Hafford understood how to deal with it.  The salesman that went over our options with us was very informative and when the workers got here they were efficient and curteous, well done!

Absolutely satisfied, the crew was professional and very informative. The office staff was kind and compassionate. We are excited for the next rainfall knowing we are prepared!

Excellent presentation of materials to help us understand the system. Sales person was always available to help.

Mike and Corey were very courteous and answered all questions as they worked. They left the space clean and neat each day, and having been in construction for 40+ years I would have been pleased to have them on my crew. I am VERY satisfied with the work your crew did.

I am pleased so far with the work that was done. I hired TC Hafford because I trusted my good neighbor's talk about your company. 

“The various guys installing were all absolutely terrific. I cannot say enough good things. They were super friendly and knowledgeable, very open to answering questions, and all seemed well experienced in carrying out what needed to be done, even working long and the occasional Saturday. We were impressed. Clean up was as much a part of the job as getting the actual work done.”

I hired TC Hafford based off of their excellent customer service and prices.  Their workers are great, I am very happy with the finished product!

I hired them based on reputation and everything was done just as expected.  Their crew is knowledgeable and friendly and the girls on the phones are A-OK.  Well done!

Looking forward to a dry basement this winter and spring. The extra money will have been worth it to get the job done right the first time. When the job was nearly complete, Mike noticed a wet spot on the floor. After some checking, he moved the insulation at the top of the wall and found that the box sill was all wet. I had a leak in the roof that I was unaware of. Water was running down the inside of the wall. I fixed the roof, I'm glad Mike found it before more damage was done. Mike is a good man, you need to give him a raise. 

Everyone was professional from salesman to installers! Office staff called me when the crew was going to be late. The salesman was not pushy, but explained everything in detail - especially the battery back-up. All team members have great knowledge of Basement Systems products.

I'm very happy with the job and I love that they offer annual maintenance services! They come out once a year to make sure everything is still working properly and my basement will continue to stay dry!