Testimonials for Carolina Energy Conservation

"Eddie and Walt were professional. They removed the old insulation in the attic. Cleaned up. No dirt or dust on any furniture. Excellent job."

The Team at Carolina Energy Conservation customer relationship skills are world-class. In about 2017/2018, our home was flooded as a result of the so called 1000 flood. We learned about CEC and the representative came out, accessed and provided us with an action plan.We contracted with them to clean up, place the plastic liner underneath our house - and with that deal came a humidifier with a 3 year warranty. Flash forward to 2020, I noticed that the humidifier was not working. I called Jill, she dispatched Jason and Hunter to 'the scene'. They removed the unit - and somewhere the ball was dropped and we never heard back about getting the replacement. (hey we are human, okay)I called Miss Jill a couple weeks ago and explained the situation; that they had never brought back a replacement. Jill was 'on top' of her customer service skills and the very next day shows up Jason and Hunter with a brand new unit - with a brand new warranty!All three team members were kind and professional. This company is of integrity which is a rarity in the days we find ourselves living. . Highly recommended. Thanks again, Jill.T Boggs & D Boggs, Charleston SC

We recently moved into a new-to-us home. An electrician who did some work in our attic mentioned that the amount of insulation up there was woefully lacking throughout. There were only a few companies in the area who had a number of reviews online, so I reached out to both of them for an estimate: Carolina Energy Conservation, and Klaus Roofing Systems. As it turns out, they are related!Kevin P. came out to perform the inspection and estimate. He made a thorough tour of the attic space, and reviewed several photos of the area with us. We were offered two services: 1) add additional blown-in insulation to the existing set up of undersized batts and existing inch of blown-in insulation that were barely covering them; or 2) remove all existing insulation over the heated/cooled rooms, apply spray foam (think Big Gap) to all the sheetrock joints and all the places where ductwork or pipes pierce it, blow in a foot of cellulose insulation over the heated/cooled rooms, and replace a non-working attic fan with a solar-powered fan.We chose option two, and made a 25% deposit. Fred from Scheduling called the same afternoon, said they had experienced a cancellation, and offered us the following day for day one of the two-day process. We gladly accepted.Day one (removal day): Matt and Greg, assisted by Brady, arrived on time and set to work. Using a giant industrial vacuum and equally large bags, they removed first the old blown-in insulation, then the undersized batts. Matt shared several photos of the cleared area, and they cleaned up the sidewalk and driveway pretty well before departing for the day.Later that day, Peter B. arrived unexpectedly and advised he was here to install the solar-powered fan. The fan qualifies for a Residential Homeowner Tax Credit, and a 10-year warranty on the fan is included.Day two (installation day): Greg returned with Jeff and they set to work. The first hour or so, they applied the expanding foam.Then they took turns feeding the insulation material into the hopper, where it was fluffed and mixed with a small amount of water to aid in distribution and keep dust down. The mixture was pumped into place, and the team again shared photos of the space with me.I am very pleased with the work, and would recommend this company to someone who is considering having this type of work done on their home.