Testimonials for True Energy Solutions

I just wanted to let you know how much I appreciated the work done on my home. All of the crew who came here were courteous, respectful and professional. It was a pleasure to meet everyone. Thank You!

The team was Wonderful!

Michael M.     We could write paragraphs about the amazing experience we had with Tony and his entire team of employees. Our 150 year-old home had a laundry list of needed fixes and each was complicated by one factor or another. Tony spent HOURS at our house investigating and working up a plan even before he had our business. Ryan then walked us through the NYSEG and NYSERDA approval processes and even went to bat for us to speed up approval. Then they started the work and it was amazing how professional, diligent and friendly the team was. Nothing on our project went as planned and each solution identified a new issue - joys of updating a 150 year-old house. At each instance, Jim, Mark or Tony explained the challenge, answered all our questions and stayed until the job was done. Without question, this is the hardest working, most trustworthy, knowledgeable and diligent contractor I've ever hired. Call them today.

"My name is Michelle C. and I recently had an audit and work completed at my home.  I can tell you from years of experience that no one has ever entered my home and treated it and my family with such respect.  Every person who contributed to this job went above and beyond what they had to do. I can't tell you how many people I have praised 'True Energy Solutions' name to.  I even have helped people look you up online so they could get answers to their questions. Please look up the people connected to the work done in my home and praise them...because they are what make 'True Energy Solutions'!!! Thank you thank you...My home is a warm and welcoming place to be now and my energy bill has literally been cut in half. Respectfully, Michelle C."

From my very first contact to the completion of the job, I found everyone to be knowledgeable, courteous and focused on making sure I had the most efficient resources to meet my heating, cooling and insulation needs.   The project foreman pointed out that the furnace and water heater had areas where heat loss was occurring and proceeded to correct those deficiencies. I observed that everyone on the crew viewed their job as important and did quality work in their task.

I want to express my compliments for the outstanding service I received from Ryan S. He was exceptionally professional, considerate, and positive. He ensured that I had a complete understanding of how to save energy and all the different solutions. He was thoroughly knowledgeable and answered all my questions with superb attention and drive for satisfaction. He demonstrated that he was an utmost master in customer service. I had an excellent experience and I feel that Ryan S. provides service that sets standards. Thank you True Energy Solutions for giving me your best with Ryan.      

I just wanted to say how great it was working with Jacob, Lorenzo and Jermaine. They were extremely communicative, kind and diligent during their time at our house this week. We couldn't thank them enough!

I was very pleased with my energy audit. All of my questions were answered and it was obvious that True Energy Solutions is very knowledgeable about home energy performance. I have already recommended their services to a family member who has insulation concerns in their home. 

A detailed oriented company! Tested the areas of heat loss in the house prior to sealing and insulating. Used booties while in the house. All employees pleasant, knowledgeable, and concerned to make sure job was completed correctly. Very satisfied!

So happy with the installation of Spray Foam to insulate the underneath of our manufactured home!  We had other contractors come out, but they didn't take the time to explain our options. We ended up being qualified for the EmPower NY Program.  They had the best Customer Service, performed quality work and at an excellent value!  We were so pleased we referred them to our daughter!

  Bruce C. from Rochester, NY is a savvy homeowner. When it came the time to find a company to help him improve his home's energy efficiency, he searched the internet for a NYSERDA certified contractor, and this is how he found True Energy Solutions.He was very impressed with the energy audit process, It was the first time his home was so thoroughly evaluated.The process included from a blower door test to determine rate and sources of air leakage, to physical inspection of the crawl space -- something that he as the homeowner wouldn't dare to do.To improve comfort and energy efficiency the house was professionally air sealed, cellulose insulation was dense packed into the wall cavities, and blown into the attic. The rim joist was also sealed and insulated with spray foam.Bruce has noticed a significant improvement in terms of comfort throughout the house, and his energy bills are also lower."True Energy Solutions is a first class company, from the receptionist that answers the phone, to the installers, to Tony who came out and inspected everything up for me. Very professional right from the get go." -- concludes Bruce.

Kim C. bought her East Rochester, NY home during the winter time and the following spring she found out that there was a huge carpenter ant infestation in the attic. To get rid of the infestation, all the attic insulation had to be removed. Spending the following winter in a home with an uninsulated attic was and extremely tough experience for Kim so she called True Energy Solutions for help. Kim had plans to finish the attic, so she chose to have it insulated with spray foam, which adds R-Value and air seals the space at the same time. The attic is now ready to be finished into extra living space for Kim and her family.

  Allison B.'s home in Rochester, NY was really cold and uncomfortable during the winter. After reading the Empower New York email, he felt that it was time to get that problem taken care of, once and for all. He called True Energy Solutions for a full home energy audit, and after a thorough assessment, our certified energy conservation technician was able to show Allison the problem areas, such as air leakages and areas that were poorly insulated. Our installation crew then proceeded to air seal the house, to keep the heated air from leaking out, and then insulated all the exterior walls, the attic and the basement to make the home warm and cozy. "The crew was very professional, they did an excellent job, they cleaned after themselves", says Allison, "I am very pleased."

http://www.trueenergysolutions.com | 1-877-673-0952 During a particularly harsh winter ice dams caused a lot of water damage to Ryan M.'s Fairport, NY home. The next fall he called True Energy Solutions in the hopes of finding a solution to prevent ice damming and all the damages it causes. One of our certified energy conservation technicians spent half a day performing a thorough evaluation of the property and determined that insulation upgrade and air sealing would help prevent ice dams. Two weeks later, our installation crew was at the site, performing the needed services. Ray was very impressed with how diligent and respectful they were, and how they cleaned up after themselves after the work was done.The ice damming problem was fixed, and as an added bonus, Ryan also noticed that his home is more comfortable now. "The thing we are most happy about is the contact afterwards" -- says Ray. "Anytime I needed questions answered that was really priority for you guys."

I got a lot of work done by True Energy Solutions and am happy with the work that was done. They did a home energy audit, air sealing and spray foam in the crawlspace. The work was completed quickly and I have had no problems since they have been out.