Job review from Jeffrey in Endicott, NY 13760 on 04/19/23
Overall Rating:
4.6 out of 5
Our Overall Service
Call Representative
John P and Eric handled themselves in a very
professional manner, And were quick to contact
me, or get back to me when we couldn't initially
connnect.
Sales Process
We had a tough time getting on the
same page for dates to do the work,
then to address a few issues that needed
cleaning up after the initial work. John P was very professional, courteous, and kept at it
until we could schedule dates that worked for
us and Foam-It. Thank you John.
Our Installation Crew
The initial crew of young men did a very
good job back in May of 2022.
Gabe came by on February 1, 2023 to look at
the issues that we had from the initial install,
and corrected a couple himself. Very professional
young man.
Frank and the other young man that
helped him (my apologies; I cannot
recall his name) on March 24, 2023 were both
very friendly and courteous, addressed our
issues, and answered all of our questions.
Frank went over and above to correct a few
things that needed touching up. Enjoyed working
with these two.
The Cleanup Process
The young man that worked with Frank on
3/24/23 did a very good job of sectioning off
the living area, and the areas that needed
touch up. Minimal clean up was required (and
he even ran the vacuum!). Thank you guys.
What type of work did you have done:
Insulation
What made you choose our company:
The NYS program that we qualified for. As senior citizens living mostly on
fixed incomes, this helped us get our home insulation upgraded, and at a
nominal out-of-pocket cost to us (for the bottom 12 inches from our
basement floor up, which I don't totally understand). The crews were
friendly and courteous, and did very good jobs of cleaning up after their
work.