Testimonials for Halco

Our furnace broke down overnight and Halco had someone over first thing in the morning. Pete, the tech who came over, was professional and courteous. We decided to install a new furnace since the one that broke down was more than 20 years old. Pete managed to order a Carrier unit and a humidifier, sot that they would arrive the next day. The installers, Will and Keith, came bright and early in the middle of a blizzard. They completed the install much quicker that I had expected, around 2pm that afternoon.That night, I noticed some water pooling near the condensate drain. I called Halco in the morning and they had a tech come out almost immediately. Tom, the service technician, was extremely professional, knowledgeable and courteous. He went back to pick up some PVC pipe, but returned quickly to replace a section of the exhaust plumbing from the furnace. He simplified the humidifier control install so that it was better integrated with the carrier thermostat. Through all this, he was patient and took time to provide answers to technical questions that I had.Halco has done a stellar job in addressing the problem with my furnace; providing us with the space heater units as a stand-in and doing a very professional install of a new unit. Great Job! Thanks!

As always your technician gave us very good and professional service.

On time! Polite! clean (yes, booties), willing to answer questions, quick (done!), cleaned up nicely.

John was very helpful in explaining some of the features and controls for the unit, Thank you.PR Bowser

Thom always does good work and is very good at explaining what he is doing & has good suggestions.

Halco was clean, professional, courteous, and really knew what they were doing. They gave me options I didn't even know I had and went above and beyond what I expected.

We have been very pleased with the service we have received. Thom also gave me clear explanations.

Scott, who serviced my furnace, was efficient and answered all questions pertaining to the furnace. He even suggested using the "air" position on dial to cool.

Thom seemed very knowledgeable & was able to focus on the problem & fix it.

Matt seems very knowledgeable of his job and is an asset to your company!

John did an incredible job cleaning & adjusting our boiler. In all honesty it has never been this clean since it was installed.

Thom does an outstanding job - his social skills, technical explanation, and work are all superior.

Customer service was outstanding. Mr. Mayo was courteous, knowledgeable, professional and oriented toward customer satisfaction. Exceptional service.

Scott Bernardo was courteous, helpful, knowledgeable, informative, professional and provided outstanding customer service. Thank you Halco.

Am very pleased with Matt's work and attitude.