Service was prompt, the charge was reasonable and Mr. Halter went the extra mile to not only diagnose but also make the needed repair.
Dolores G. of Springwater, NY
Thursday, December 3rd
Anthony Duncan serviced our hot water heater as well as our furnace earlier today as part of our annual maintenance contracts. We were so pleased with the exceptional service that he provided, that we wanted to reach out and let you know. Anthony arrived on time, providing us with a professional phone call 15 minutes prior to his arrival to let us know he would arrive shortly. He was cheerful, polite, and professional and proceeded to do a thorough job in servicing both our hot water heater as well as our furnace.
There have been times when servicemen have come out to service these devices, taken off the door, and done a quick look with their flashlights, and left. Anthony took the time to carefully examine all of the parts of our furnace while flushing the hot water heater and found the igniter appeared to be seriously worn, which he replaced while he was here. That saved us the future inconvenience of a furnace not working and having to go without heat while waiting for a service call.
When he left, he updated us on everything that he had done and suggested that we change the filter as soon as possible.
We were more than pleased and wanted to thank you for your thorough training of your staff, as well as Anthony for his exceptional service today. This is something I will be mentioning to others looking for a furnace company to install or service their furnace or hot water heater.
Well done. Thank you.
Kathy D. of Springwater, NY
Saturday, December 4th
Jim D was very friendly, explained everything. We'd definitely call HALCO in the future.
Ken M. of Campbell, NY
Tuesday, October 26th
Very impressed with Jim's workmanship, knowledge; friendliness, and his wonderful sense of humor!
Leonard C. of Campbell, NY
Wednesday, December 15th
Both Techs very friendly and professional - Thank you for great service.
Duane C. of Avon, NY
Friday, July 1st
Your man did a great job - was fast - efficient and courteous and answered all questions politely. - Thank you. -
Janet B. of Painted Post, NY
Sunday, December 6th
The technician was very knowledgeable and careful with the service. He was polite and listened to needs of customer.
The Fisk F. of Painted Post, NY
Thursday, April 15th
The service guy Pete was very helpful and informative. Would not mind referring him to friends and family at all!
Patrick B. of Churchville, NY
Friday, December 30th
Dear Mr. Smith, On April 17, Paul Leech showed me your computer presentation about the home audit. The program was very helpful, in understanding what the audit is all about and why it is important. Paul was excellent and you should be proud of his rapport and workmanship.Sincerely,Kathy Broderick
Kathleen B. of Scottsville, NY
Tuesday, April 17th
Steve and Logan did another fine job on my furnace. Great workers, nice to have them doing the job.
William C. of Scotsville, NY
Tuesday, March 20th
We have & will continue to do so - Your maintenance program has given us great peace of mind. Your service techs are great!
Debbie K. of Honeoye, NY
Thursday, April 26th
Brandon was polite, thorough & made some adjustments to the package price because we reused some parts.
Lynne W. of Honeoye, NY
Sunday, June 12th
Joining your plan was of the best decisions I've made. You quality of service & work is far and above all others.
Susan R. of Honeoye, NY
Saturday, July 9th
The service provided went above my expectations. Joe Velte was so courteous, pleasant & professional. The whole crew did a great job.
Amy C. of Brockport, NY
Sunday, April 15th
A pleasure to have met and had work done by everyone involved.