Well trained, knowledge, and professional representative of your company. E. Jansen is a valuable asset to your firm.
William P. of Farmiington, NY
Monday, March 21st
Harold worked on my Air Conditioning system which would not turn on after an unscheduled RG&E power outage today and after your electrical repairman advised that he was hesitant to work on the a/c unit. He recommended we schedule another service call with a HVAC technician.
Harold was the HVAC technician who arrived. He was polite, systematic in his trouble shooting of the system he found the problem got a new transformer for the motherboard of the air handling system, the old transformer by the smell appeared to be burnt, I suspect from a power surge when the RG&E turned the power back on.
I now have operating air conditioning which is essential for my wife who has difficult breathing with high humidity because of radiation numismatist as a result of aggressive cancer treatment.
Harold Rodgers is an excellent technician who worked professionally through the entire troubleshooting and repair process. Please recognize Harold's performance as he is a fine representative of HALCO and it is because of technician's like him, that I have been a customer for many years.
Ted F. of Farmington, NY
Friday, August 3rd
We are extremely satisfied with the prompt friendly and informative service that we receive from Halco. Steve is extremely professional and knowledgeable. Thank you.
Ellie & Tim T. of Lowman, NY
Wednesday, June 24th
Very satisfied. Thom was so professional informative (explaining details), and pleasant.
Eliie & Tim T. of Lowman, NY
Friday, March 18th
Chad took the time to show me basic maintenance that I can do in the future to keep my system performing to its max.
Bob M. of Fairport, NY
Tuesday, September 6th
Very good service and very helpful every way.
Virginia Z. of Fairport, NY
Monday, June 21st
I was aware that my home needed improvements, but the audit prioritized the areas of concern. I was surprised to find air leaks around window molding and fireplace trim. Doug Miller was knowledgeable and professional. Highly recommend him to others.
Bob A. of Fairport, NY
Tuesday, December 11th
Very good job.
Cheryl D. of Penfield, NY
Thursday, July 24th
I would like to personally thank Halco and the technicians Paul C. and Jason for the excellent work done on reinstalling my Navien tankless water heater on 8/27/2009. Previously installed by another company that was obviously not qualified and did not take pride in their work, the heater was barely hanging on its "picture frame"-like support made out of a couple of 2x4" hanging on screws from the ceiling. It was loud enough to be heard around the house, did not work well and was risking the house with flood or ever worse if it were to fall.
Halco, on the other hand did a superb job of "mopping it up". They took the unit off and reinstalled as if they did the job from the beginning. A brand new prefab metal stand was installed to hold the unit securely. All new water and electrical lines were run in accordance with all the codes. They even added a whole house shutoff valve to help with the one broken by previous installers. Hangers were added to existing pipes to support them securely. And finally, an elaborate drainage system was made to make to catch condensate. Even the pressure relieve valve was not simply piped to the floor, but piped to the drain gap. The basement was left in pristine clean shape, much cleaner than when they started the job. The heater now operates so quietly, I can no longer hear it outside of the basement!
I feel Halco went well beyond what they quoted me initially and delivered a professionally installed, well tuned system that will last for a long time. The skills and attention to details of your technician speak volumes of your company. Thanks again and looking forward to future business with you.
Igor O. of Penfield, NY
Saturday, August 29th
I requested Steve from last year. He is very knowledgeable, explains what I ask, has excellent suggestions for me.
Joan M. of Penfield, NY
Monday, April 9th
Your energy team has been great to work with, starting with Brandon Granger, Brandon Paliotti, Rodney H., Ed Janson, Jason C. and installers Anthony, Lloyd, Greg, and Joseph. They all contributed to bailing us out of a no heat, old furnace situation...to a new furnace plus AC installation in a little over a week's time. Thank you for the support that you provided at our summer (sometimes winter) home in Himrod, NY on Seneca Lake.
Edwin P. of Himrod, NY
Saturday, February 13th
He knew exactly what needed to be done and did it without any problems. I'm sorry it could not be done 12/19.
Germaine L. of Stanley, NY
Thursday, December 24th
We appreciate your efforts & friendliness. Both in the office & at our location.
Carl Van S. of Stanley, NY
Wednesday, October 19th
Thank you very much for fast & very good service. Thank you.
Denton B. of Stanley, NY
Saturday, March 17th
Friendly, professional and thorough. He is welcome in our home at any time.