Job review from Mark in Freeville, NY 13068 on 12/29/15
Entire staff at Halco were very responsive to no heat call, diagnosing problem through searching out available parts within reasonable time frame. Offered supplemental heating sources until repair performed. Very happy with service over past 5 years.
Our Overall Service
Very attentive
Call Representative
Very pleasant - understanding of problem
Our Service Person
Went through diagnostic process thoroughly.
Our Service Person's Diagnosis
Explained issues & necessary repairs.
Our Service Work
Furnace malfunction occurred on weekend. No one had parts on vehicles. Next day office to call for availability of parts, pricing & when could be installed.
The Cleanup Process
With only one exception long ago, we have been very impressed with the knowledge,...