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A customer called into Pipe Works Services for his service agreement service and maintenance visit. Our Pipe works Services technician provided a diagnosis that there was no access to clean the condensate drain lines. Since they have to be cleaned regular, especially this particular system , that some form of access was recommended to be installed. Pipe Works Services technician Alan and Ryan installed the new EZ Trap for better accessibility. Now build up in the condensate drain line will be less allowing the unit to work more efficiently.
A customer in Morristown, NJ called into Pipe Works Services about their water heater failing inspection. Pipe Works Services technician Mario was dispatched to see exactly what was going on. Mario diagnosed the venting was not changed from 3 inch smoke pipe to 4 inch smoke pipe. Most town coding requires this to be changed when replacing a water heater. Mario was able to replace it so the water heater venting was up to code and able to vent properly when in use.
Replaced condenser for customer.
We replaced their air conditioning and also John (the specialist) saw the electrical meter unsafely hanging off the side of the house so we replaced this as well.