Testimonials for Complete Home Solutions

Very professional company from estimators to helping with financing and Pepco rebates!

Very happy with how everything went. Jason, JB and TJ were great!

Complete Home Solutions (CHS) did a great job on our home. In February, my wife and I bought a home in Brentwood, MD. The house dates from 1913, and while a renovation p;rior to the sale upgraded many of the floors and appliances, many other substantive repairs needed to be done. This included addressing energy leakage from both the crawl space and the attic. We reviewed several companies and had two proposals including CHS. From the very beginning, CHS (through Mr. Merv) provided excellent customer service. Rather than telling us right away what our problem was, Mr. Merv listened intently to our experience of the house and simply asked questions (the temperature in our home rrarely reflected what was on the thermostat and it took a very long time for our home to cool or heat to the desired temperature). He then provided us with various texts and links for information on energy efficiency, crawl spaces, air circulation and common fixes (including encapsulation). Mr. Merv was there for several hours inspecting the crawl space and attic and making sure our questions were answered. Once selected, CHS worked with us on a proposal that reflected both our budget and our concerns. When we had questions, Mr. Merv went through the proposals line by line for more than an hour to ensure all our questions were answered and to ensure the proposal met our needs. The actual work took about two days in October and the CHS crew was prompt and careful, laying down plastic and minimizing dirt or damage on furniture and floors. After each day, the crew carefully cleaned up and removed any debrs. When the work was done, Mr. Merv cam out personally to inspect the work and actually had someone come out to finish out a detail he wasn't satisfied with on the access hatch to our attic. CHS was professional and prompt at every step of the way and our interactions with the office staff including Ms. Linda were professional and prompt. Once the work was done (and CHS managed to reduce our energy leakage by nearly 25%, a big deal for a house as old as ours), CHS processed all the paperwork with PEPCO, our utility company and we received a $2,000 check from PEPCO shortly thereafter per Maryland's assistance fro energy efficiency improvements. I cannot recommend CHS enough. After their work, our harm actually heats and cools to the desired temperature and does so MUCH faster. The crawl space and the attic look neat (there was a lot of junk insulation and construction debris when we first bought the house and CHS cleaned in out). We feel much more comfortable in our home and would recommend CHS for their knowledge, expertise, customer care and efficiency. Thank you CHS!

Everyone should have an energy audit done. Merv was excellent he explained everything and educated us on what we needed to have done, never once did I feel pressured. Merv came out in June and had an estime with his recommendations back to us in a few days, sadly due to health issues we could not immediately address the issues.

Jack, along with Susan and Autum in the office were very good! 

Jack, Office, and installers were great.

Everything went great 

My wife and I are moving forward with the contract for insulation services for our home in Accokeek, Maryland. I am also a Chief Engineer and run commercial buildings in D.C.  I deal with contractors and proposals on a daily basis.  I am very impressed with your proposal and the supplemental information that you provide.  Very well done!

This project in Greenbelt, MD was very special.  The children wrote our crews a note thanking them for the hard work performed on their home. Our crews air sealed and insulated the attic and installed jumper ducts in bedrooms to allow for return air flow.  This was truly a special project!   The Children (ages 9 and 13) wrote:   Dear Complete Home Solutions people, thank you for working so hard at our house.  We appreciate what you all did.             With Gratefulness, Garcia Family      

Office, salesman, and crew were all great 

I normally don't take time out to give credit where it is due, but the CUSTOMER SERVICE that I received today from Mr. Lawrence Herbert totally exceeded my expectations. Mr. Herbert has a very kind and pleasant mannerism and made me feel very comfortable with him inspecting my entire home. He took his time and was very knowledgeable and detailed in explaining everything to me. I hope that you are fully aware of the AWESOME representation that Mr. Herbert is presenting to the community/homeowners for your company, Complete Home Solutions.   

The office, Merv, JB and TJ were great! 

Jack, JB and Jason were GREAT!

Complete Home Solutions performed air sealing, insulation and duct sealing on my home in Port Tobacco.  My family felt the difference immediately.

Jack was great and the installers were great. They cleaned up everyday.