Job review from David in Lexington Park, MD 20653 on 10/15/21
I had multiple jobs done by these folks. every separate procedure was top notch. this review is about crawlspace repair after a damaging leak. I will leave a separate review of the post-demo restoration performed by a different crew.
I had an appointment very quickly.
Ben was knowledgeable, clear in explanation, responsive to our questions, prompt to set up scheduling, kept follow-up until the crews were on site.
Alan and his crew are top-notch professionals who quickly and effectively had our crawl space dry, sealed, and insulated. When the dehumidifier arrived it was professionally installed and is doing the job
Their professionalism extended well past the install. They left nothing out of place and the neatness of their work gave me more confidence each time we finished a section
What made you choose our company:
For several reasons. 1) Ben was informative and thorough in explaining all our options -two other companies made unclear proposals and flat rate estimates without detailing what would actually happen. I like detail. 2) The specificity with which Ben proposed the work gave us confidence that the work would be done when it was promised (it was). 3) We have been ignored, delayed, and in other ways treated as unimportant. Complete Home folks treated us fairly and directly even though we may not have been the biggest job on their schedule.
