Job review from in Columbia, MD 21045 on 04/03/25

Overall Rating:

4.6  out of 5
Our Overall Service
Both Ben and the office did a superb job.
Call Representative
It was pretty much a perfect set of events on the phone.
Sales Process
Ben did a perfect job of explaining and helping with the entire job. Including the rebates on the Water Heater
Our Installation Crew
This was a good and less than good. The crew for both the Air Sealing and also the Install of the Water heater were here right on time. The water heater install was perfect. The Air Sealing crew did a great job of prepping the basement for the job and cleaning it up after the work. BUT the crew left before I got a chance to ask them a variety of questions and also have them finish their clean up where the water heater was installed. Plus they forgot to ask for payment.
The Cleanup Process
I would give a 5 except for some things not done around the Water Heater.

What type of work did you have done:

Air Sealing

Names of any products installed:

Heat Pump Water Heater
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