The office staff was courteous and helpful. Answering all our questions. The crew cleaned up and was also courteous. The job was priced right.
Carolyn and Louis N. of Felton, DE
Monday, October 3rd
They did an incredible job. Took out all the blown in insulation and spray foamed whole attic. Making it a useable space for storage and helping to regulate the temperature in our home. Will be calling on them for future projects.
Jessica H. of Harrington, DE
Thursday, October 8th
Dr. Energy Saver provides great service for a reasonable price. The crew (Jim & Thomas) were courteous, hardworking, and answered all my questions about what they were doing and why.
Carolyn & Tony D. of Dover, DE
Monday, May 9th
The team you sent was very quiet, quick and efficient. They were busy all day, very polite and personable. They showed me their progress, told me what they were doing and kept me informed. I was very pleased with the service I received and it looks just like the pictures they showed me in the pamphlet. I couldn’t be happier! I would certainly recommend Dr. Energy Saver.
Debbie G. of Dover, DE
Tuesday, December 1st
Dr. Energy Saver completed my crawlspace encapsulation and I wanted to write and tell you that I’m more than pleased with the results. The work was clean, efficient, and completed on time. The benefits I have received are far more than expected. I was promised a more comfortable and healthier home with excellent quality products and that’s exactly what I’ve received. After researching the quality of products your company used and also comparing prices I knew I made the right decision going with Dr. Energy Saver.
I meet with your inspector (David Lawson) and he was straightforward with his thoughts on the issues in my crawlspace. He listened to my concerns and what I wanted to achieve by having my crawlspace encapsulated and made suggestions on how best to handle “my situation”. David explained to me why it was important to have the Whole Home Checkup and not just look at the crawlspace. Like David explained to me “Prescription without Proper Diagnosis is Malpractice”. I’m glad he did otherwise I would have missed some very important things that had a “huge” impact on the issues I was experiencing. His thorough inspection reassured me that he listened to my concerns. After the inspection David went through all the pictures he had taken and explained exactly what the issue was and even explained how it was going to be fixed. After talking over his findings and his recommendations we found the best option for me and we scheduled the work to be completed right away.
The install crew (Sean & Harry) were just as courteous as David said they would be. When they arrived Sean reviewed the project with me and went over what was going to happen and made sure that all my questions were answered. They wore protective booties on their shoes when they entered my house and put down a drop cloth in the area they were working. The cleanup was remarkable, I was told that the crew would keep the area clean but I didn’t expect to see the area cleaner than before they started. They were very respectful of me and my house and I am so happy I chose Dr. Energy Saver!
Thank you so much Dr. Energy Saver!
Rachel M. of Bridgeville, DE
Friday, January 11th
"Very personable and professional"
James K. of Bridgeville, DE
Thursday, January 4th
1. Can you share the problem you had with your home that prompted you to call Dr. Energy Saver Delmarva?
The problem we have with our home is the insulation in the attic and in the crawl space is outdated and damaged. That, along with the way our home was built, leaves our rooms extremely cold in the winter and very hot in the summer months which means we have higher utility bills in order to keep the home warm or cool.
2. Can you share with us your experience with the crew?
My experience with the crew was great. We didn't know we had a water pipe leaking in the crawl space. The foreman of the crew took pictures and informed me of the problem. He then offered to cap off the pipe for me if I could go to the store and purchase the part. This saved me the money from having to call a plumber which would have also halted the project. Also, we had previously paid someone else to remove the old insulation from the crawl space and we found out that the job had not been fully completed. The crew removed the remaining insulation for me (for an additional charge). My only gripe is that the actual costs of removing the insulation had not been discussed.
3. Can you share with us your experience with the office staff?
The office staff went above and beyond to work with my family. We hit a financial snag which meant we couldn't keep the payment schedule we had originally arranged. They were very understanding and did what they could to accommodate our situation and work out a new plan.
4. Can you share with us your experience with your sales rep?
Our sales rep, Kevin, was courteous and knew his business. He took his time to listen to what we needed and then did a thorough walk-through of our home. He came prepared with information sheets and materials so we could make the best decision on how to make our home more energy efficient.
5. Did we meet your full expectations?
The Dr. Energy Saver staff has definitely met my expectations.
6. On a scale of 1-10, 10 being the highest, what rating would you give us?
9.5
7. What would be the top 3 reasons you would tell a friend to hire Dr. Energy Saver Delmarva?
I would recommend Dr. Energy Saver Delmarva to my friends because of the professionalism of the staff, the quality of services and because the overall experience was drama and hassle free.
8. Have you noticed any changes in the energy efficiency of your home? For example: lower utility costs?
I have not yet noticed any change in my energy efficiency because we had to break the work up into phases. We still have a lot of work to be done which leaves a lot of areas that need improvements, including installing new insulation. With that being said, we will absolutely call on the Dr. Energy Saver team to come back out and do the remaining projects.
9. Why did you choose Dr. Energy Saver Delmarva versus another company?
We chose Dr. Energy Saver Delmarva versus any other provider because when we had our meeting with the sales rep, he did such a great job with giving us the information we needed and actually showing us and explaining to us what our biggest problems were and how to fix them. We never got the sense that he was trying to sell us a dream or anything that we didn't absolutely need for our home.
10. Any last thoughts?
I can't wait to get the rest of our projects completed so we can really see the difference in the energy efficiency of our home.
Ellisa C. of Magnolia, DE
Friday, November 13th
Just two of the reasons we chose Dr. Energy Saver was the innovative products that they offer and the knowledge they demonstrated about home performance and how they could fix the issues we were having.
Susan K. of Seaford, DE
Thursday, June 23rd
Butch spent a lot of time in the crawl space, looking everything over, did not rush through. Spent an equal amount of time answering all my questions. I felt very comfortable dealing with Butch.
James D. of Eden, MD
Wednesday, June 20th
From beginning contact through to the present time this company has been attentive to their job and to the homeowner. Of course how efficient the home is now after the air sealing has been done will be known after the winter season. But the summer air conditioning season seemed better in that total house air movement seemed less. Less drafts were felt.
Judy M. of Salisbury, MD
Very Pleased overall with Survey (Kevin) & Installation (Billy & Crew). Everything was completed efficiently & Properly. Good firm to do business with.
Steve S. of Salisbury, MD
Monday, January 30th
The production crew came in, got right to it and certainly didn't fool around. The one man that does the actual blow in of the insulation went above and beyond the call of duty on some of the areas he had to get too. They didn't mess around which is exactly the way I like it. I'm very pleased with the work.
John B. of Salisbury, MD
Thursday, September 17th
Butch was prompt, professional and very thorough.
Pamela J. of Ellendale, DE
Wednesday, June 20th
We are very pleased with the work! Our house feels less drafty and the floors are warmer in the back of the house.
After the presentation and the thorough inspection of our house, we confidently chose Dr. Energy Saver. We had good experiences with your staff and crew who were all kind and informative.
Darryl and Sharon J. of Milford, DE
Monday, January 17th