As a first time customer of Dr. Energy Saver I was skeptical.
The testing and assessment of the of the house was impressive. It showed me exactly what points of air leakage I had in my house. Of course I knew my house was drafty, but I had no way to quantify it.
I was originally looking for someone to insulate the two rooms over my garage that have been cold in the winter and hot in the summer. I assumed it was due to lack of proper insulation. While this was true it was not the whole story. Yes I could have had some one just blow some insulation. But I had trouble finding someone who could adequately address this issue and explain the various options available to me.
My wife is a big fan of HGTV and Holmes on Homes. His motto, "do it right" is one I agree with fully. If an estimate given is reasonable, and there is a better way to do it, based on your experience, I want to know about it. Then I can make a decision to do it or not. If spending a little more will give me much better results that is worth the extra cost.
Too often, contractors just respond to what the homeowner requests without offering options. After all you, as the contractor, should be the expert and should be providing expert advise in addition to your service.
That is what I found from you and your team; the ability to explain the options fully, make a recommendation and a cost estimate that is reasonable. Yes it was more expensive than I planned, but I got so much more for it.
The results are extraordinary, we had a few cold days after the work was done, and I saw the results immediately. The heat just didn't turn on. At first I thought I just forgot to turn it on after the workmen left, but it was on. During the night I woke expecting the heat to kick on but it didn't yet the house was warm and comfortable.
When the heat did go on due to all the work done on my ductwork and attic, the system was quieter than it had been in in our seven years in this house. The system always seemed noisy and unbalanced. Well that was because the ducts were not properly sealed and the insulation was not properly installed. When you add that to the air sealing process, I could heat the house with a candle.
I am looking forward to this summer to see how much cooler my house stays with a more efficient and better insulated cooling system to maintain my comfort. I will be tracking my energy usage to determine the actual savings, but I am confident just from these few weeks of experience. It is like a tune up for the whole house.
Larry, thanks for taking interest in our home and in teaching us how to be more energy efficient. As energy costs rise and concern about depleting resources increase, it is good to know that there are environmentally conscience business leaders like your self that build a business model to support advances in this space. Relying on building codes and governmental agencies is not the answer, Dr. Energy Saver is.
Mr and Mrs B. of Sandy Hook, CT
Monday, September 19th
Our experience with Dr. energy Saver was excellent, from the first call to the finish of the work! The Office staff is excellent, very personable and helpful! The phone correspondence was positive and they reached out to me through out the entire job to make sure things were on track. The Doctor who came out to our Sandy Hook home for the initial evaluation was a very good listener and the presentation was impressive. He was very focused on my priorities, he offered his ideas and advice but did not push. We hired you to do our work because of your reputation and good products! The crew who did our work was very thorough when air sealing and insulating our garage and attic, the construction looks very solid. They did great work and walked me through each update they made. The crew also did a few extra things they did not have to do and the clean up was excellent and very much appreciated!
Adam G. of Sandy Hook, CT
Friday, January 20th
Just a note to let you know how thoroughly pleased I am with the level of expertise and support from your company and Rudy and his crew in particular. They always had time to answer questions and they were sure to explain things to me as the work progressed. They were polite and extremely neat and considerate of the house. I was especially amazed to see one of the men literally vacuuming my driveway to clear a small amount of debris that was there!Thanks again for your considerable time as well. I'm sure the work done here will result in much reduced icing issues and heating/cooling bills.Thanks again for everything. Feel free to use me as a reference or quote my remarks.
George S. of Sandy Hook, CT
Thursday, April 16th
Hi Larry,
I just wanted to send you a quick thank you for the great work and customer service your company has done for us. Right from Rick Raucci in sales, to Marcio Bahiense and his crew, to the help and insight from Ferdinand Gojani, and to Paul Zambrano and Traci Tripp in customer service. I cannot say enough about these wonderful people.
Thanks,
Tim Byrne
P.S. I hope you had a great time in Baja and came home in one piece
Tim B. of Sandy Hook, CT
Friday, June 22nd
Paul Zambrano was very good. I should have asked more questions! The installation crew members were hard working, competent and friendly. Johnny solved a number of problems that came up during the job. I may be interested in a wall insulation project for the whole house next.
Charles L. of Washington, CT
Tuesday, July 30th
Paul Zambrano was very good. I should have asked more questions! The installation crew members were hard working, competent and friendly. Johnny solved a number of problems that came up during the job. I may be interested in a wall insulation project for the whole house next.
Charles L. of Washington, CT
Tuesday, July 30th
We are very pleased with the attic insulation job Dr Energy Saver did in our Trumbull home. The representative who came out to and did our energy evaluation explained things very well and the reading materials provided were excellent.
Jaime W. of Trumbull , CT
The crew from Dr Energy saver that upgraded, insulated and repaired our crawl space in our Trumbull home was great and very hard working we have no complaints at all!
John D. of Trumbull, CT
Friday, November 18th
Rick is a very nice man, I would use your company again, you guys are great! and your company is very fair.
Sydell and Stanley E. of Southbury, CT
Thursday, October 13th
I was very satisfied with the job Dr. Energy Saver did for me. The crew was friendly and knowledgeable and the "Doctor" was very thorough. Basement Systems (affiliated co.) did work at my home that I was very satisfied with, so I trusted Dr. Energy Saver would do the same.
William L. of Bristol, CT
Friday, September 23rd
The installation crew was on time, very clean and did an excellent job! The doctor helped with other energy needs we had. He didn't try to sell me anything that I wasn't interested in. I found out about Dr. Energy Saver on the internet. In the future I will call them for new windows and a garage entry door.
Mitchell G. of New Fairfield, CT
Friday, September 23rd
They did a excellent job, the doctor was well presented and easy to understand.
Patricia & Francis T. of Southbury, CT
Thursday, September 8th
The doctor who cam eout to my home in Shelton answered all my questions and concerns, The crew who did the work insulating and sealing my attic were professional, and did an excellent job.
Robert S. of Shelton, CT
Tuesday, February 28th
Beautiful work - they know their field and performed and explained very well.
James R. of Southbury, CT
Wednesday, January 17th
We are Completely satisfied with your company and the job that was done in our home. The Doctor was very informative!Roxanne in your office is excellent! Your installation crew was polite, considerate and efficient. While working in our home to seal and insulate our ducts and air seal our garage, your crew made sure our home was left neat and clean after each work day. We appreciated your company's prompt response, when other companies did not even call us back.