Job review from Kevin W. in Eugene, OR 97401 on 08/12/15
Josh really made us feel like we were a priority. I know of 2 occasions where Josh made himself late for another appointment because he was working with us. Also, Josh & the staff did a great job by coordinating an electrical contractor that became necessary midway through the job due to an electrical water heater issue that nobody could predict. I also liked that I knew that I could call the owner at any time (and I did, twice). That is rare these days. Oh, and I really liked that Josh threw in (for free) the removal of an old, cast iron water heater that was in our attic. We never liked having that thing above our heads.
I was completely happy from the first in-home discussion of the options to the final cleanup.
The office staff that I spoke with (scheduling and billing) were always very pleasant, knowledgeable, and fast.
In my case, the sales person was the owner (Josh). He was fantastic. He took a lot of time with me as we took measurements and discussed ALL of the options and their costs. There was never a feeling of the pressure of a 'salesman'. We were working on solving a problem together (my specific insulation issues) and came to a cost-effective and reasonable conclusion that I felt very comfortable with.
The crew was extremely nice. We felt very comfortable having them work in our house during the process. Their work ethic in tough conditions (Extreme August attic heat) was amazing.
The crew left our house perfectly clean every day. They went the extra mile to make sure that my young kids would not be breathing in any insulation dust after the day's work was done.
What made you choose our company:
I saw your booth at the Eugene Home and Garden Show. I liked that you were local. I liked that the Dr. Energy Saver program did more than just "blow in a few more inches" of insulation but actually addressed the underlying problems (air flow through holes, cracks, and seams).
The Best Team Workers and Communications was Awesome. Eric was great--informed me on all aspect...