Job review from in Gastonia, NC 28054 on 05/24/16

Overall Rating:

5  out of 5
How knowledgeable was the energy adviser

I called GSM for a quote to replace my 37 year old Heating and AC system. Wayne King came out and it was because of him that I purchased a GSM unit. He provided answers to all of my questions and thoroughly explained what I would be purchasing.

Did the energy adviser explain his findings

Sean Driscoll, Jacob Hopper and Jason Johnson installed the system. They were professional, courteous and efficient; finishing the removal of the old system and installation of the new in 10 hours. They answered any question I put to them and again showed me things about the system about which I never gave a thought.

Was the energy adviser friendly

The care they took with my home and the way they cleaned up after themselves was more than I ever expected.

How pleased were you with the experience

Absolutely could not be happier.

What did they learn that was most surprising:

The installers found a gas leak at my meter. Immediately advised me to call PSNC and get it fixed - which I did ( the PSNC service man came and they showed him what and where ).

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