Job review from Bill in Gastonia, NC 28056 on 04/04/16
Your folks were extremely professional and went above and beyond by moving bricks and debris out from under the house and in the attic that I didn't know were there. That is a strong commitment to customer service.
How knowledgeable was the energy adviser
Pointed out several things we could do to help cut our energy costs.
Did the energy adviser explain his findings
Was the energy adviser friendly
Did a great job of minimizing damage to carpets, walls, etc. Cleaned up after themselves.
How pleased were you with the experience
Your folks worked well together and did a fantastic job. Very happy.
What did they learn that was most surprising:
80% of the air we breathe downstairs comes from under the house, and we had a good bit of mold under there.
Emailing a picture of the service person that was coming is an excellent practice, especially...