Job review from Allan in Rock Hill, SC 29730 on 09/04/21
Overall Rating:
5 out of 5
How knowledgeable was the energy adviser
Tim was courteous and professional, he was extremely knowledgeable about the issues I was having.
Did the energy adviser explain his findings
He thoroughly explained what was going on and provided complete and detailed ways to address the issues.
Was the energy adviser friendly
From the moment he arrived, Tim was almost too considerate! haha, I was very impressed with his respect for our home.
How pleased were you with the experience
5 stars don't seem like enough to properly convey how pleased we were with GSM. If the scheduled work is even close to the initial meetings, I will be completely satisfied and a loyal customer of GSM!
What type of work did you have done:
Insulation
What did they learn that was most surprising:
The effects of the type of insulation we have vs the type that GSM will be installing. And, the reasons for the humidity issue in our crawl space.
There's no place to put this on this survey, but I wanted to add that the ladies who do the scheduling were also very friendly and helpful. They are a great asset as the first person you talk to at GSM!!
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