Job review from Shelly in Belmont, NC 28012 on 08/08/19
Thim Wade came to our home on servic call as our main unit was out, though he was not totally knowledgeable on our unit, he worked relentless to get our unit up & running as quickly as possible. He also said he had been with this company 20+ years, so I'm sure his expertise is unquestionable in this field.
Thim did, and he exhausted all efforts to determine the problem & achieve the solution.
Most definitely, friendly, well mannered & extremely concerned about timely repairs.
Extremely pleased with Thim Wadw & his support staff in your office. Everyone went above & beyond our expectations to get our unit running as expeditiously as possible. When the fans were not readily available they sent a truck to Charlotte to buy a new unit & used those fans to complete our repairs. Now that's what I call service.
What type of work did you have done:
Heating & Cooling
What did they learn that was most surprising:
This company will do whatever it takes to help keep your home & family comfortable. Their service is impeccable! It's easy to see why they have been in business since 1927. Thank you GSM.
Keep up the good work.