Job review from Kelly in Charlotte, NC 28226 on 09/15/17
How knowledgeable was the energy adviser
Thim taught me more about my furnace and HVAC system in his visit than I've learned over the past 12 years.
Did the energy adviser explain his findings
Thim walked me through everything, explained the parts, their purpose and what he needed to check and/or repair.
Was the energy adviser friendly
Pleasant, easy to work with and was kind enough to answer all of my (1000!) questions.
How pleased were you with the experience
I have been so pleased that I changed my service company on the spot!
What type of work did you have done:
Heating & Cooling
What did they learn that was most surprising:
I need better CO2 detectors and they need to be placed lower on the wall. I am losing a lot of my heating and cooling due improper sealing in the attic AND the closet where my furnace is located needs to be sealed to prevent moisture build up and improve system function.
Great company and honest service.