Job review from Kelly in Gastonia, NC 28056 on 02/09/17
Our Overall Service
Scott was knowledgeable, polite, and extremely courteous. A joy to have in my home.
Call Representative
Call rep was polite when I called, found why the tech was late (delayed in morning meeting, and I didn't mind) and offered to track the truck.
Our Service Person
Scott was delightful and competent, as well as thorough.
Our Service Person's Diagnosis
It was a basic system check and Scott explained the checklist item by item
Our Service Work
The Cleanup Process
Incredibly pleased with the fact that he cleaned up after himself and wore plastic booties to avoid tracking mud in
What type of work did you have done:
Heating & Cooling
Emailing a picture of the service person that was coming is an excellent practice, especially...