Job review from in East Meadow, NY 11554 on 02/24/21

Overall Rating:

4.4  out of 5
Our Overall Service

Most of the staff we dealt with were great but we did have some issues with workers. On the second day we had to have the person assigned to the inside of the house removed because he repeatedly took his mask off even though we kept asking him to keep it on.

Call Representative
Sales Process

While we have nothing but great things to say about Paul, he did make the work seem less invasive and noisy then it really was.

Our Installation Crew

See comment regarding overall satisfaction. We will say our lead foreman both days, Jonathan, is a "rock star" he went so far above and beyond to make sure we were satisfied and comfortable with the process that I can't describe how great he really was!

The Cleanup Process

While the staff tried very hard to thoroughly clean, we had to spend an hour+ each night cleaning up after they left.

Company's Response:

Hi Mr.Kest,

 

Thank you for taking the time to complete our survey. I wanted to take a moment to apologize about the employee who continued to take his mask off. Please know we take the safety of our customers and team very seriously and this matter will be addressed. 

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