Job review from Kim in Ontario, NY 14519 on 06/02/16
Our Overall Service
Call Representative
Amanda kept us apprised in timely fashion of slight changes in the service appointment timing.
Our Service Person
Ed was very informative and helpful in our understanding of the puzzling issue which triggered our request for service
Our Service Person's Diagnosis
Ed easily kept us informed about progress on his assessment of the problem and provided an intelligent summary diagnosis.
Our Service Work
Excellent - cured the issue completely.
The Cleanup Process
Also excellent, well done.
Hans was very friendly, knew what he was doing, and found the problem.