Job review from in Cincinnatus, NY 13040 on 02/17/16

Overall Rating:

5  out of 5

I appreciate Halco sending out a service person promptly to unthawed my frozen pipes on a weekend and then to send a follow up service person to investigate why they had frozen and hopefully solve the mystery of the frozen pipe. Thank you

Our Overall Service
Call Representative

Very polite and helpful

Our Service Person

Mike was very professional and took time to diagnosis the problem

Our Service Person's Diagnosis

That the dryer pipe had come disconnect or loosen during the foaming process causing cold air to come in around the water pipe area. Discovered the crew had missed a small area that needs to be foamed.

Our Service Work

Rehooked the pipe

The Cleanup Process

Put everything back in place

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