Job review from Dixie in Cincinnatus, NY 13040 on 02/17/16
I appreciate Halco sending out a service person promptly to unthawed my frozen pipes on a weekend and then to send a follow up service person to investigate why they had frozen and hopefully solve the mystery of the frozen pipe. Thank you
Our Overall Service
Call Representative
Very polite and helpful
Our Service Person
Mike was very professional and took time to diagnosis the problem
Our Service Person's Diagnosis
That the dryer pipe had come disconnect or loosen during the foaming process causing cold air to come in around the water pipe area. Discovered the crew had missed a small area that needs to be foamed.
Our Service Work
Rehooked the pipe
The Cleanup Process
Put everything back in place
From the moment Logan walked in we liked him. He was very knowledgable about every aspect of his...