Job review from Andrei in Elmira, NY 14903 on 07/20/15
Very satisfied with the service. I have never seen such a high level of professionalism in plumbing and heating industry.
Our Overall Service
Sent email request for a quote and timing to replace leaking water heater. Received phone call next morning at ~8:30am.
Call Representative
Had a service visit scheduled for the same afternoon.
Our Service Person
Service tech called and arrived almost ahead of time.
Our Service Person's Diagnosis
Quickly confirmed diagnosis - replacement is needed.
Our Service Work
Tech left for ~4-5 hours to collect necessary equipment, returned and installed the same day finishing the job well past 9:00 pm
The Cleanup Process
There were no traces of work being performed around the water heater after the work was completed.
Excellent job. Would love him to come and work on the furnace again next season.