Job review from in Rochester, NY 14613 on 01/10/14

Overall Rating:

5  out of 5

We are ready to return the heating system to operation. Please call us to schedule the following work: Inspect baseboard units for other damage. Install proper devices on first floor Baxi boiler. Build manifold. Pipe water to baseboards in several first floor rooms. Give estimates for home insulation.

Our Overall Service

Rapid emergency service! Baseboard heat pipe burst& flooded living room. Arctic vortex. Drained all water pipes. Antifreeze in traps & appliances.

Call Representative

Matt Slimskey responded immediately, and called Brandon Granger. Brandon immediately called Steve Hudson, then back to us. Steve came at 4:00 PM, as stated.

Our Service Person

Steve Hudson is great! He had been handling emergencies since 7:00 AM. Steve is personable, experienced, and efficient.

Our Service Person's Diagnosis

Steve accurately assessed the danger of further damage from the impending frigid air, without time to repair the heating system.

Our Service Work

He drained all pipes of the heating system and domestic water system, and put RV antifreeze in all appliances and traps.

The Cleanup Process

Steve is very neat and thoughtful.

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