Job review from Charles in Ithaca, NY 14850 on 12/15/19
Our Overall Service
The service technician came even earlier than expected, which was fine given that we were having furnace problems in winter!
Call Representative
Our Service Person
Steve Shreffler was polite, efficient and very generous with explanations of his diagnostics.
Our Service Person's Diagnosis
We had a mouse in the blower squirrel cage that was causing the blower to be unbalanced. Not a difficult diagnosis.
Our Service Work
Steve was quick and efficient.
The Cleanup Process
The tech was extremely conscientious in cleaning up after himself, way beyond any other repair contractor I've worked with.
What type of work did you have done:
Heating & Cooling
We felt the immediate benefits of the "clean space' vapor barrier system in the crawl space and...