Job review from Robert in Preble, NY 13141 on 09/04/19
Our Overall Service
Todd Martin was excellent, we had an unusual circumstance but Todd was right on it with an answer, thank you Todd
Call Representative
Always very pleasant and peaceful
Our Service Person
Outrageous, they went way above anyone would expect. Kumo cloud deals with networks routers etc. They said here for 3+ hours till the cloud worked and Amazon echo was connected, I was amazed, I know those things are stressful and time consuming, but they were determine. Josh was training a person, I forgot his name but they were great together.
Our Service Person's Diagnosis
Trial and error, but amazing patience and perseverance.
Our Service Work
It works, great job guys
The Cleanup Process
As with any halco service, cleanup is part of what they do
What type of work did you have done:
Heating & Cooling
Everything was cleaned up and instructions were given on unit.