Job review from Bob And Laurie in Newfield, NY 14867 on 08/22/19
How knowledgeable was the energy adviser
While we weren't experiencing any problems (this was just a normal annual cleaning/check-up), he found the previous technician, not from Halco, installed the wrong nozzle, causing excess CO to be made (possibly harmful is the exhaust/chimney ever got plugged. We don't believe the CO was ever measured before... just the boiler efficiency.
Did the energy adviser explain his findings
We sometimes overwhelm the technicians because we watch everything they are doing. Chris was calm and didn't seen nervous at all. He explained everything and believe me we asked him a bunch of questions.
Was the energy adviser friendly
He was the cleanest technician we've had in over 20 years! Our boiler is inside the house and the equipment and room are kept very clean. Chris was very considerate and took pains to not make a mess. Chris was also very personable. We enjoyed talking to him. Thank you Chris!
How pleased were you with the experience
This is the best experience we've had with the boiler/heating service since we had it installed over 20 years ago. Chris was professional, personable and a great guy to have work in our house. We will have him again next year! And be able to confidently recommend him to our friends.
What type of work did you have done:
Heating & Cooling
We were very satisfied.