Job review from Carole in Auburn, NY 13021 on 11/03/17
Our Overall Service
When we called with no heat, the service technician was at our home the same day.
Call Representative
Our Service Person
He called to say when he would arrive, explained his findings and was very apologetic that he was unable to immediately correct the problem.
Our Service Person's Diagnosis
When he replaced the part and got a different error code, he discussed our options. He understood that I would have to discuss the options with my husband before making a decision.
Our Service Work
The Cleanup Process
What type of work did you have done:
Heating & Cooling
The service technician was knowledgeable, efficient and very professional. Thank you.