Job review from Rich in Ithaca, NY 14850 on 10/13/16
Our Overall Service
Matt understood my problem and in the end he had to replace the aquastat, but we discussed all possibilities. Too bad it was so expensive though.
Call Representative
Almost instant return call after I submitted an online request and we set up an appt. date immediately
Our Service Person
Matt was very knowledgeable and willing to troubleshoot all possibilities before we both agreed we needed to replace the part.
Our Service Person's Diagnosis
very thorough
Our Service Work
part was changed on the spot and so far (4 days later) it is still working just fine (buzzing in the old aquastat was the issue)
The Cleanup Process
just fine
We felt the immediate benefits of the "clean space' vapor barrier system in the crawl space and...