Job review from in Short Hills, NJ 07078 on 07/30/14

Overall Rating:

5  out of 5

I'm certain you must be tired of hearing how great your crew is, but I am so impressed by the strong work ethics, knowledge, attention to detail and concern for your customers' well-being they've shown during a terrible emergency at my home on the evening of July 25th. I had occasion to see an "army", it seemed, of your men arriving, working hard from morning until late afternoon without stopping, concentrating on finishing the job, solving the problem with as little inconvenience to me as possible. I offered to provide, pizza, drinks for their thirst and even ice cream, and they refused because "they had a job to do", I've never had the pleasure of seeing that with others and I applaud their sense of responsibility, the respect they've shown me and my home and the pride they take in their work. My congratulations to all!

Our Overall Service

First, Ken and Zach came and worked during the morning hours of July 26th to find the problem. They were patient but unfortunately the problem was "bigger than a breadbox." Michael Tapia came and discussed what needed to be done, which was considerable, and yet, he was considerate and again, helpful

Call Representative

I had occasion to see an "army", it seemed, of your men arriving, working hard from morning until late afternoon without stopping, concentrating on finishing the job, solving the problem with as little inconvenience to me as possible.

Our Service Person

I was so impressed with Rich who was a leader in assessing problems and trying to get things done. He still managed to be polite and responsible. All of the men, from Tim, Nick, Jonny, Ken, Zach, to Mike and Rich are a tribute and credit to you. Without your sense of what you expect and serving as a model for your employees, your company wouldn't succeed.

Our Service Person's Diagnosis
Our Service Work

I offered to provide, pizza, drinks for their thirst and even ice cream, and they refused because "they had a job to do", I've never had the pleasure of seeing that with others and I applaud their sense of responsibility, the respect they've shown me and my home and the pride they take in their work. My congratulations to all!

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