Mario, my technician, was knowledgeable about the products (hot water heaters) that I was in the market for. He arrived on time, prepped the area, installed my new tank seamlessly with a smile on his face. Mario answered my questions, kept me updated on his progress and left my house cleaner than when he arrived. I would highly recommend Pipe Works, Mario and supervisor Kevin who was courteous and efficient when I spoke with him on the phone. Pipe Works goes the extra mile to make their customers happy.