My wife and I are now, and will be into the future, loyal customers of this top-rate organization.
Easy to understand, easy to work with, and the best call rep any company could have.
Jay Kayati is not only a fine gentleman, but he is the best person to represent Alber Service Company. He is knowledgeable about every aspect of the product he presents to the customer. His presentation was clear, and he answered our questions in easily understandable terms. In the end, Jay gave us the best HVAC system we will ever have.
Tom and Casey represent the best thing that can be said about Alber Service Company: excellence in the work done, and pride in delivering the best possible product. They worked quietly and efficiently throughout the process. There were no interruptions to our day. Also, they are perhaps two of the strongest men we have ever witnessed—carrying heating equipment down a steep set of stairs into a crawl space where they had to work on their knees. These guys were out of this world with the quality work they did for us. We will be forever grateful to them for the level of excellence with which they performed their work. They are truly customer-focused professionals.
Tom and Casey left the work areas cleaner than we ever had during the fourteen years we lived here. What else can I say?
Everything I said for each of the items reviewed.