Job review from Jennifer in Cameron, WI 54822 on 02/24/22
Overall Rating:
5 out of 5
Our Overall Service
My Husband and I are 100% Satisfied and will recommend DBS to anyone in need of basement repair.
Call Representative
Very informative, polite, and professional, keeping our needs the topic.
Sales Process
My husband and I were very impressed with Jesse and how he explained the whole process that would take place. He thoroughly examined the area's that needed to be waterproofed and then walked me through his steps and explanations and answered all our questions and concerns.
Our Installation Crew
Andy, Paul and the rest of the crew were very professional, polite, prompt and included us in every step that was questionable that they came across with our basement, (thoroughly explaining the pros and cons of each issue and the best way to go about resolving them.) Paul even replaced the horrible 2 windows. We are so excited about that!!! They really made us feel confident and a part of the whole process. They were AWESOME!!!!
The Cleanup Process
The crew was very particular in the clean up of our basement and stairway. We are very happy with their process.
What type of work did you have done:
Basement Waterproofing
What made you choose our company:
The friendly, polite disposition. Very informative and concerned for our needs and so easy to talk with. We never felt pushed or talked into something we weren't interested in, and that was very important to us.