Job review from Helen in Annapolis, MD 21401 on 11/09/24

What type of work did you have done:

Insulation

What made you choose our company:

I chose CHS to remediate the attic in my house, removing all old fiberglass insulation and installing new TAP insulation as well as other energy efficiency features. I spoke with about 8 firms before choosing CHS. I chose CHS because they are a family company local to Annapolis, their offer was the most competitive and their offer appeared to me to be based on the cost of labor and material and not irrelevant factors. The workers who did the job appeared reliable, hard working and responsive to my wishes and concerns. The customer relations agent was very responsive. A query I had afterwards about an aspect of the job was quickly investigated and satisfactorily dealt with. Since moving around in the attic is neither easy nor enjoyable, CHS workers took plenty of photos so that I could afterwards follow what they did at each stage, and this enabled me to verify if the work done matched the original work order. I now have photo documentation of the condition of the attic, which I’m happy for. I appreciate that CHS installed flags where important electric installations are, making future work easier for other contractors, as well as different colored insulation around the sprinkler system pipes. I found the interaction with all CHS employees pleasant, and I would consider contracting CHS in the future for other home-improvement needs.