Job review from Leslie in Waterville, ME 04901 on 05/11/24
Overall Rating:
4.8 out of 5
Our Overall Service
Call Representative
Very good. Sometimes hard to know or get to the right person.
Sales Process
Always followed up and made effort to respond promptly
Our Installation Crew
They gave me confidence as I found them straightforward, focused, and friendly.
The Cleanup Process
I know they did their best to keep things as clean as possible. Actually, the dust, mess, and noise were overall better than expected.
What type of work did you have done:
Sump Pump
What made you choose our company:
Established organization with record of experience. Also, the past and first job I did with the company proved very challenging for various reasons, but TC Hafford stood by me and their commitment to seeing the project through to successful completion. I don't think I could ask more of a company. The employees I have encountered have been friendly and patient, answering my many questions along the way. The only thing to add is that I cannot fully judge the installation performance and effectiveness until the pump is "called to action", but I have every expectation that it will work as expected.