Installation date was changed after I had unhooked our water softener, which was very inconvenient.
Sales guy was great but told me I had to remove some sections of outside wall siding to accommodate the drain pipe. I couldn't remove them without damage ($135 in replacement costs), and it turned out the installation crew didn't need them removed at all. Would suggest that the salesperson be more thorough in his instructions.
The overall work by the installation crew was great.
Recommendation from our property manager.