Our dealings with your company were excellent starting with your estimator, scheduling staff and workmen performing the job, EXCEPT we still, as previously mentioned to you, disagree with the 20% add- on charge for coming to the island. We purchased the ferry and reservation tickets (only requiring to be in line 15 minutes prior to departure. In our opinion 10% was more than fair. Hopefully you will reevaluate and reconsider this requirement. We would highly recommend your company but for the excessive island charge! Looking forward to hearing from you.