I saw an ad but when I was looking into it 6 yrs ago Michael Penna came he was so thorough and patient with me I never forgot. I couldn't do it at the time and he never made me feel pressured so 6 yrs later I remembered how kind and professional he was and he was still just as awesome as the first time he represents your company well! I am very pleased with the timing and the professionalism of everyone I have spoken with!