Randy Minnich

Randy Minnich is a dedicated Appointment Center Representative residing in Milton, Delaware, with a wealth of experience and a strong commitment to customer service. His journey to joining Lawson Home Services in April 2024 is marked by an impressive career and diverse background.

Randy spent over 12 years working for Comcast as a Comcast Account Executive (CAE), where he honed his skills in customer relations and account management. Prior to his tenure at Comcast, Randy served in the United States Air Force from 1986 to 1993, demonstrating his dedication and service to his country.

Tenure at the Company

Randy joined Lawson Home Services in April 2024 and has quickly become a valued member of the team. His extensive experience and commitment to customer satisfaction make him an asset to the company.

Day-to-Day Responsibilities

As an Appointment Center Representative, Randy's day-to-day responsibilities include calling new customer leads, taking customer calls, setting up appointments, putting together pre-mailers, and confirming upcoming appointments. He enjoys the challenge of organizing daily schedules to meet customer needs and takes pride in his ability to connect with customers.

Passion and Interests

Randy's passion for his work is evident in his dedication to ensuring customer satisfaction. He enjoys talking to customers and finds fulfillment in the challenge of coordinating schedules to best serve their needs.

Outside of his professional life, Randy is a proud grandfather to three granddaughters. He cherishes spending time with his family, watching movies, and exploring astronomy.

Randy Minnich's extensive experience, strong commitment to customer service, and passion for his work make him a valuable member of the Lawson Home Services team. His dedication to his family and his interests outside of work exemplify a well-rounded and fulfilling life.